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We reply within 24 hours.An AI that understands how a workshop operates
Cafler officially introduces Cafler AI — a new generation of workshop software built entirely around artificial intelligence.

Everything through a conversational AI interface
Cafler AI acts as a real-time operational assistant connected directly to workshop activity.
The platform captures requests, understands context, makes decisions, and executes actions automatically.
Already available in 9 countries and operating with more than 1,200 connected workshops, Cafler AI was built with one clear goal: Eliminate operational workload so teams can focus on repairing vehicles and improving customer experience.
The platform automates operations, manages customers, coordinates workshop bays, generates quotations, and optimizes workshop profitability through a single conversational layer.
Most workshops still rely on fragmented tools and manual workflows. Cafler AI transforms the entire workshop operation into intelligent automated conversations.
An AI assistant in every bay
Cafler’s vision is not to add AI to a traditional workshop. It’s to transform the workshop into an AI-native operation. Every part of the business is powered by specialized AI agents.
All connected, sharing context, and working on the live operational layer of the workshop.
Built for every type of workshop
Independent workshops
Run your workshop with half the staff while serving twice as many customers.
Automate bookings, quotations, and customer communication.
Workshop chains
Standardize operations across your network with centralized reporting and one dashboard for every location.
Diagnostic brands & OEMs
Connect diagnostic tools directly with Cafler AI and transform technical data into completed workshop services.
Strategic partners
Energy, insurance, fleets, or mobility companies can offer aftersales services directly inside their own customer journey powered by Cafler AI.
An AI-native operating system for workshops
Predictive operations
& maintenance
Smart procurement
& inventory
Dynamic bay
allocation
Chat-based
workflows
Multi-channel conversational
communication
Hands-free
voice protocols
Intelligent pricing &
margin optimization
Financial chats
with live dashboards
Incident
resolution
Visual validation for
damages & diagnostics

Intelligent reception
Capture requests from messages, web, phone calls, or physical reception.
Retrieve vehicle data, customer history, and service needs without forms or friction.
AI Diagnosis
Cross-reference symptoms with vehicle history, OBD-II codes and similar repair cases. Detect the most likely issue and the required parts automatically.
Instant quotations
Generate labor, parts, and margins automatically. Send quotations to customers through their preferred communication channel and push approved work directly into planning.
Autonomous assignment
Analyze active work orders, parts availability, and technician capacity. Automatically assign bays and reorganize workload when bottlenecks appear.
Proactive communication
Status updates, ETA changes, follow-ups, and review requests are automatically sent through the right channel with the right tone.


Cafler AI integrates with the tools workshops already use
Security & human oversight
Security is built into the foundation. Cafler AI has been developed under European privacy and operational control standards.
GDPR ready
Full compliance with European data protection requirements.
SOC 2 in progress
Enterprise-grade security certification underway.
Data hosted in Europe
All data stored on European servers.
Full activity logs
Every AI action and decision is traceable.
SSO & role permissions
Secure access control and single sign-on support.
Always with human approval
The AI always asks before sending quotations or charging customers.
Discover what Cafler AI can do for your workshop
30-minute live demo with our team using real operational use cases.
